Once your package has left our warehouse, you can follow its progress via the track & trace service offered by our delivery service, DHL. You will receive the trace & trace code by e-mail after you have placed an order via our webshop. The track & trace code allows you to follow your package’s progress and to see when it will be delivered. That’s useful!

In our webshop, you can only order spare parts & accessories for our products; they are delivered to your home address.

It is not possible to buy all the products in our product range via our webshop. They are available from shops that sell Smartwares Group products.