When your blender is not working, please check following:

Is the blender properly assembled?

Beware of the mounting order of the rubber rings!

After you plugged in the power and placed the jar on the motor unit, the light on the blender turns on. Make sure that the blender jar is mounted in a way that the handle is on the right side

If blender is still not working, please contact your point of purchase for warranty claim.Warranty period 2 years with valid receipt.

Hereby the manual as an attachment