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Frequently Asked Questions
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How to submit a warranty or return request (Tristar)
RMA Tristar / RMA request Tristar
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My product arrived damaged. What do I do?
Customer service / Warranty & repairs
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What does the error code E9 means on my airco AC-5670?
Climate control / Airconditioners
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Is my mobile air conditioner working? What affects the cooling capacity?
Climate control / Airconditioners
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DF code meaning AC-5421
Climate control / Airconditioners
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How to install the universal window kit AC-5555, XX-555500
Climate control / Airconditioners
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My mobile airconditioner is leaking
Climate control / Airconditioners
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Wrong spare part delivered OR I ordered the wrong spare part
Customer service / Warranty & repairs
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Warranty exceptions
Customer service / Warranty & repairs
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Track & trace
Customer service / Shipping & delivery
