If your model number is FR-6964BS, FR-6970, FR-6974 (ED-7005), FR-6975, FR-6979LF, FR-6980, FR-6980B, FR-6981SY, FR-6985PR, FR-9037, PD-8956 or PD-8712PR then please see the error messages below:
| Error Code | Cause | Solution |
| E1 | Thermostat sensor fault. | Please visit https://www.tristar.eu/en-gb/customerservice/warranty-repairs to check how and where to file a warranty claim. |
If your model number is FR-6970 or FR-9037 then please see the error message below:
E2 | Sensor faulty due to short circuit | Please visit https://www.tristar.eu/en-gb/customerservice/warranty-repairs to check how and where to file a warranty claim. |
The model number is usually found on either the bottom or the back of the unit on the information sticker, for example please see picture below.
This solution is suitable for Model FR-6964BS, FR-6970, FR-6974 (ED-7005), FR-6975, FR-6979LF, FR-6980, FR-6980B, FR-6981SY, FR-6985PR, FR-9037, PD-8712PR, PD-8956